Case Studies

This case study addresses the challenges that Radio Flyer faced with its previous phone system.

Converged Communication Systems helped the Northwestern University Kellogg School of Management upgrade an outdated phone system to Avaya Aura.

With the Avaya IP Office™ Contact Center, ReSource POS improved customer service and satisfaction. Learn more: (877) 598-3999.

Learn how UGL /DTZ benefited from selecting Converged Communication Systems to support its communications platform at all U.S. locations.

Find out how Converged Communication Systems helped Mendota transition from different phone systems at five locations to centralized and scalable solutions.

Misumi reached out to Converged Communication Systems after struggling with an unreliable and failing phone system for four months.

Learn how we helped the Chicago-based Hogsalt stop missing calls during off hours with telecom solutions for call routing and distribution.

In this case study, we'll cover how the CCS team helped Applied by delivering a range of best-in-class services and solutions, including consulting and designing and engineering new solutions.

CCS implemented an Avaya private cloud solution that helped a New York, NY-based investment firm modernize communications.

The client is based in the Chicago metro area and provides consumers with incontinence-related supplies and products.

The client is a Chicago-based investment firm focused on assisting investors in achieving long-term financial objectives.

Find out how the CCS team helped a Michigan mortgage lender in need of a strong Avaya partner.

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Minnesota Location: Minneapolis, Minnesota 55435
Minnetonka, Minnesota, 55305
St. Paul, Minnesota, 55101

Wisconsin Location: Milwaukee, Wisconsin 53202

New York Location: New York, New York 10038
Manhattan, New York, 10005

Florida Location: Fort Lauderdale, Florida 33309
Miami, Florida, 33131

Michigan Location: Grand Rapids, Michigan 49503

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Iowa Location: Des Moines, Iowa 50266

Missouri Location: St. Louis, Missouri 63005

Seattle Location: Seatac, Washington 98148
Detroit Location: Romulus, Michigan 48174

Illinois, Northbrook Northbrook, Illinois, 60062

Illinois, Rosemont Rosemont, Illinois, 60018

Illinois, Schaumburg Schaumburg, Illinois, 60173

Illinois, Chicago Chicago, Illinois, 60611
Chicago, Illinois, 60661

Illinois, Oak Brook Oak Brook, Illinois, 60523
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