Avaya VoIP and SIP Support Services

Avaya Support Packages

As a certified Avaya partner, CCS can help you find a support plan that aligns with your needs and objectives. Available Avaya support services from our team include the following:

• Phone system implementation
• Phone system project management
• Phone service project management
• Pre-installation planning
• Project planning
• Cabling and infrastructure wiring
• IP and IT network assessments
• Voice and data traffic analysis
• 24/7 Avaya maintenance
• Standard business coverage (Mon-Fri, 8am-5pm)
• Programming assistance coverage
• Remote monitoring coverage
• SNMP alarming and notification
• Tech tips and tech blogs for frequently asked questions
• 24/7 on-call time and material professionals
• Professional services for complex rollouts
• Avaya-certified engineers and Avaya-certified experts on staff
• Knowledge transfers and phone system and data migration strategies
• End user training and end user training guides
• Wireless network (Wi-Fi)
• Remote administration training sessions or on-site admin sessions
• And more

CCS Nationwide Avaya Support

The CCS Avaya support group maintains a nationwide presence, serving businesses from coast to coast. We have in-house project management experts available to assist with your next telephony project.

Avaya Product Portfolio

We can serve as your single source of support for all your Avaya products, including

• Avaya IP Office
• Avaya Aura
• Avaya Definity
• Avaya Partner Advanced Communication System (ACS)
• Avaya OneCloud
• Avaya One-X solutions

Phone Service & Data Internet Services

We work with a number of service providers locally and nationwide to find packages that meet your business needs.

• Premier voice T1 services (ISDN-PRI)
• Data WAN over MPLS network setup
• Traditional phone lines (POTS lines)
• SIP service providers
• VoIP service providers
• Bundled rate packages

Avaya CCS Chicago Support Center

CCS is conveniently headquartered in the Chicago area. We offer Avaya support to businesses in Chicago and surrounding communities, including the North, West, Far West, and South Chicago suburbs.

847 and 224 CCS Avaya Sales Territory for Northern Chicago Suburbs and beyond: Take these keywords out

Start now by calling 877-598-3999 or emailing sales@convergedsystems.com for information on pricing and Avaya support.