CHICAGO - Converged Communication Systems(CCS) has been named one of the Top 25 Avaya Solution Providers - 2018 by CIO Applications magazine. A panel made up of CIOs, CEOs, CTOs, analysts, and the CIO Applications editorial board compiled the list by reviewing providers' ability to innovate and customize Avaya solutions to meet clients' needs.
"We're very proud to earn recognition from CIO Applications as a top Avaya solution provider," said Steve Melchiorre, CEO of Converged Communication Systems. "Our sales philosophy is to find the solutions that best fit each client's unique needs, and our inclusion on this list shows that we're succeeding in our mission to provide exceptional and innovative support and services."
In an interview with CIO Applications, Melchiorre discussed how CCS' fully managed services and Avaya solutions have evolved in recent years to meet clients' changing requirements. CCS - which celebrated its 15th anniversary in March - started out providing hardware replacement and maintenance support services. Over the years, the telephony and unified communications solution provider has embraced new technologies such as the cloud and voice over internet protocol (VoIP), in addition to offering fully managed support services for phone systems.
In the interview, Melchiorre also spoke about the company's agnostic, flexible, and agile approach to its portfolio of Avaya solutions, as well as its goal to be an extraordinary and innovative partner, enabling clients to focus on other aspects of their business.
To learn more about CCS and the solutions it offers from Avaya and other partners, please visit www.convergedsystems.com.
About Converged Communication SystemsConverged Communication Systems (CCS) is a nationwide provider of best-in-class IP telephony solutions and support services for businesses of all sizes. Focusing on industry leading solutions, Converged Communication Systems provides complete telecommunication solutions to meet your simple or complex business needs. They specialize in a full range of solutions including on-premise, hosted / cloud (public or private), and hybrid cloud solutions. Their portfolio includes several brands which enable them to approach their client engagements in an unbiased manner, allowing CCS to be true consultants. In addition, their expertise allows multi-location and remote/home workers to operate more efficiently via VoIP/SIP. For more information, visit www.convergedsystems.com.
