In Avaya news for October 2022, Aragon Research named the enterprise communications solution supplier as a market leader in intelligent video conferencing. Additionally, Avaya shared several stories of how clients have leveraged Avaya OneCloud Contact Center as a Service (CCaaS) to improve customer and employee experiences. Keep reading for more Avaya news and announcements. 1…. Read more
In Avaya news for September 2022, the leading enterprise cloud communications supplier shared stories from clients that experienced improvements in employee engagement, client and staff retention, customer service availability, and security after deploying Avaya Cloud Office. Keep reading to learn more about the benefits of Avaya’s communication and collaboration software. 1. “McCarthy Durie Lawyers Hits… Read more
In Avaya news for August 2022, the leading enterprise communication solution supplier appointed a new president and CEO. The company also released preliminary financial results for the third quarter of the fiscal year. Keep reading for additional news and updates from Avaya. 1. “Avaya Announces Certain Preliminary Third Quarter Fiscal 2022 Financial Results” The enterprise… Read more
In Avaya news for July 2022, the supplier showcased Avaya OneCloud Contact Center as a Service (CCaaS) at an event in late June. Keep reading for additional announcements from Avaya. 1. “Cupola Partners With Avaya To Roll Out Region’s First AI-Powered Enterprise Learning Platform And Meet Customer Demands” Cupola, an outsourced contact center service provider… Read more
In Avaya news for June 2022, the leading enterprise communications solutions supplier announced that Avaya Cloud Office by RingCentral is now available in Singapore. Additionally, the company announced the North America Partner of the Year Award winners. Keep reading for more Avaya news and announcements from the past month. 1. “Avaya OneCloud™ Experience Platform Reimagines… Read more
In Avaya news for May 2022, the supplier announced financial results for the second quarter of the 2022 fiscal year. The enterprise communications solution provider also announced the expansion of its strategic partnership with Microsoft. Keep reading for more recent Avaya news and announcements. 1. “Avaya Reports Second Quarter Fiscal 2022 Financial Results” Avaya OneCloud… Read more
In Avaya news for April 2022, a major insurance distributor that had issues with their previous Avaya partner now enjoys faster and more reliable support services after engaging with Converged Communication Systems (CCS). Additionally, the leading enterprise communications supplier earned recognition for its Avaya Edge Partner Program in CRN’s 2022 Partner Program Guide. Keep reading… Read more
In Avaya news for March 2022, Converged Communication Systems (CCS) helped a Chicago bakery switch from an outdated phone system to Avaya IP Office. Keep reading for more Avaya news and updates from the past month. CCS and Avaya Monthly Wins: IP Office for a Family-Owned Chicago Bakery In the past month, CCS engaged with… Read more
In Avaya news for February 2022, the supplier announced financial results for the first quarter of the 2022 fiscal year. Additionally, the enterprise communications solution provider received recognition from Ventana Research as an “exemplary vendor.” Keep reading for more Avaya news and updates from the previous month. 1. “Avaya Reports First Quarter Fiscal 2022 Financial… Read more
In Avaya news for January 2022, Converged Communication Systems (CCS) is assisting a client with their Avaya IP Office Contact Center solution. Additionally, the enterprise communications supplier held its communications technology hackathon event, TADHack Mini-Orlando. Keep reading for more Avaya news. CCS and Avaya Monthly Wins: IP Office Contact Center Configuration Services In the past… Read more
