In Avaya news for February 2024, Converged Communication Systems (CCS) assisted a client who wanted to reverse a migration from Avaya IP Office to Unified Communications as a Service (UCaaS). The CCS team also helped a large healthcare provider by extending their phone system to a newly acquired building. Additionally, Avaya CEO Alan Masarek and… Read more
In Avaya news, Converged Communication Systems (CCS) assisted a client with Avaya system updates. Additionally, Aragon Research recognized Avaya as one of the top intelligent contact center solution suppliers for the 5th year in a row. Keep reading for details. CCS and Avaya monthly wins The team at CCS helped a large insurance provider with… Read more
In Avaya news for December 2023, the global communications solution supplier detailed how Avaya solutions help enterprises deliver better customer experiences with the power of artificial intelligence. Keep reading for additional announcements and news from Avaya. The supplier has issued the following press releases since we posted our last Avaya news blog. 1. “Avaya Helps… Read more
In Avaya news for November 2023, the leading enterprise communications solution supplier issued its first annual report to customers, which describes the company’s progress during the past year and its focus on customer experience and innovation, among other highlights. Additionally, the supplier announced new C-suite appointments. Keep reading for more Avaya news and announcements. The… Read more
In Avaya news for October 2023, the supplier announced that several strategic technology partners would present at the Avaya stand during the GITEX Global conference. Keep reading for additional details and updates from the business communications solution provider. Since we published our last round-up of Avaya news and announcements, the supplier has published these press… Read more
This article originally appeared on the Stratosphere Networks website. To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers a snapshot of these educational sessions…. Read more
In Avaya news for September 2023, the leading business communications solution provider reported indicators of significant market momentum following the completion of a financial transformation earlier this year. Keep reading for additional announcements and updates from Avaya. Since we published our last Avaya news round-up blog, the supplier issued these press releases. 1. “Avaya’s Momentum… Read more
In Avaya news for August 2023, the leading unified communications publication UC Today named Avaya’s CEO UC Leader of the Year for his contributions to the company and the overall unified communications and collaboration technology industry. Keep reading for additional Avaya news and updates. Since we posted last month’s Avaya news round-up, the business communications… Read more
In Avaya news for July 2023, Converged Communication Systems (CCS) replaced a client’s outdated on-prem Avaya IP Office hardware. Additionally, the enterprise communications solution supplier has relaunched Avaya Professional Services as Avaya Customer Experience Services. Keep reading for more Avaya announcements. CCS and Avaya monthly wins: New Avaya IP Office hardware for a transportation company… Read more
In Avaya news for June 2023, the supplier has appointed three new executives to the C-Suite to further the company’s transformation. This month, the customer experience solution provider also hosted the annual conference Avaya ENGAGE in Florida from June 18 to 21. Keep reading for more Avaya announcements and updates. Since we posted last month’s… Read more
