Americans spend more time on social media than on any other online activity – no small boast considering how deeply the internet has penetrated every corner of our lives. And for businesses, social media is truly indispensable. Platforms like Twitter and Facebook have become so mainstream that they rank among the nation’s most popular news… Read more
Search engine optimization (SEO) has many benefits for most businesses, but they may not be as apparent for your local business. Here are 7 benefits to using SEO for local businesses that will have you climbing the search rankings in no time! 1. Build Brand Awareness The first place people go to find a service… Read more
Are you looking for a way to connect with your customers and improve customer service? Avaya Contact Centers make it easy to manage all of your contacts in the same way that you manage your inbound and outbound voice interactions. The Avaya multi-channel contact center solution matches callers with the most appropriate resource every time… Read more
One of the advantages of utilizing advanced technologies like cloud and VoIP is that functionality which used to be expensive is often bundled as standard. Videoconferencing used to be the sole preserve of giant corporations; now it’s bundled in Skype and Google Hangouts. But what benefits does it deliver? Travel Costs Video conferencing can save… Read more
In this era of globalization, you will see new businesses emerging every now and then. There are hundreds of companies that have gripped the market with their strong roots. These companies are symbols of power, but one should never belittle the talent of a start-up, as it may become the new rising star, even in… Read more
Unified Communications refers to a communications system that allows and controls communications across and between channels. In other words, that means it’s about an approach to communication that encompasses email, IM, SMS, phone and more into a cohesive package. UC isn’t a new technology: it’s a method of bundling several already-existing technologies together, to create… Read more
Now that it’s April, have you started your spring cleaning yet? When it comes to your business, what type of backup plan do you have for your valuable information? While cleaning and organizing your business this spring, you should keep these considerations in mind: Email/Spam Protection Computer viruses have existed as long as computer themselves…. Read more
Last week, Avaya released its 2014 Corporate Social Responsibility Report, which covers the company’s achievements and overall performance in regards to environmental, social and governance priorities. The company delivers its services and products to over 300,000 customers worldwide, and provides communication tools for a variety of different industries. 95 percent of Fortune 500 companies are… Read more
Apple has finally announced when the Apple Watch, its newest product, will go on the market. If you’ve been following the company, you’ll know that the pre-orders start April 10 and the device will start shipping on April 24. But what else do you need to know? The Price The price range for the Apple… Read more
In case you missed it, the FCC ruled last Thursday to put in effect strong net neutrality rules, banning paid prioritization by Internet service providers. The new rules also apply to mobile access. The FCC now also has the power to address complaints at interconnection points, the gateway between ISPs and the Internet, on a… Read more
