Communication is important, especially in a modern world driven by mobile technology. There’s a great deal of emphasis on staying in the loop. As a result, it makes sense for companies to invest in a stable telephone infrastructure. For larger companies, this might like a fairly simple task best handled by a third party. But… Read more
Any company today, big or small, relies on the strength of a stable security network to protect assets. Whether it’s physical or digital, good security helps businesses avoid financial disasters like stolen property and compromised information, which can lead to numerous headaches down the line. In this article, we’re going to focus on the digital… Read more
Despite the evolution in how we communicate all over the world, there’s still plenty of reliance on traditional landline phones. Whether it’s because of legacy infrastructure or practicality, companies that use calling as their primary method of doing business still use them. However, what has changed is how those landlines are used. Typically, landlines are… Read more
If you’ve ever made a call to pay a bill over the phone, chances are the first thing you heard was a non-human voice giving you several options and prompts. This robotic tone isn’t automated, though: It’s actually an IVR or Interactive Voice Response. This voice is essentially programmed to handle calls for consumers, generally… Read more
Unified communications are an important characteristic of successful, fluid businesses. Companies that utilize a UC program are often more productive than competitors and more efficient in accomplishing day-to-day tasks. No exception to the rule is the Avaya One-X communication software, a bundled program designed to help reduce complexity when working towards solutions via business communication…. Read more
Long gone are the days of sluggish Internet speeds and crackling dial-up modems. The Internet has evolved over the course of a decade into a service that’s incorporated into nearly everything we do. As such, demand for a faster Internet has risen, and we’re now witnessing the growth of fiber Internet. Fiber Internet is an… Read more
A robust universal communications infrastructure is a critical feature of modern, successful businesses. The way a company conducts internal/external communication has rapidly changed over the years, thanks in part to the evolution of technology. With it have come new ways to handle consumer services and employee work methods. Often, a modern universal communication setup is… Read more
The business world has expanded greatly thanks in part to the evolution of the Internet. Since the days of dial-up, the speed at which networks communicate has improved a hundred-fold, allowing for new methods of handling infrastructure and serving a consumer base. However, with all this utilization of network services, risks have grown along with… Read more
As anyone in the modern day can see, communication has changed rapidly. We’ve come a long way from rotary phones and fixed landlines, with every year bringing another advancement in smartphone technology. For a business, though, how does this change things? While traditional landline systems are still alive and well, modernization has brought a few… Read more
Anti-virus programs are a must for anyone who has a device that connects to the Internet. We place our trust in big name brands (assuming that bigger means better) with more reliable, adequate protection. Unfortunately, as seen in the news, this is not always the case, as many programs including some popular and well-known ones… Read more
