Avaya news September 2024: CCS performs Avaya IP Office upgrade for globally recognized toy manufacturer
In Avaya news for September 2024, the Converged Communication Systems (CCS) team is upgrading the Avaya IP Office system of a globally recognized toy manufacturer. Keep reading for additional Avaya news and announcements.
CCS and Avaya monthly wins: Avaya IP Office upgrade for toy manufacturer
The client – a globally recognized toy company known for their innovative products for children – has depended on the CCS team for Avaya support for years. The manufacturer has relied on an old Avaya IP Office release since 2019, and we’re upgrading the system to optimize operations.
Avaya News
The communications solution supplier has issued the following press releases since we posted our last Avaya news round-up.
1. “Avaya Appoints Fadi Moubarak To Lead Middle East, Africa & Central Asia”
Moubarak has 34 years of IT industry experience and has worked for Avaya for over a decade. Previously, he oversaw the supplier’s channel business in Europe, the Middle East and Africa (EMEA), as well as the Asia-Pacific (APAC) region.
2. “Avaya Appoints Alison Hastings To Lead European Channel Business”
Hastings previously served as Avaya’s senior channel director for the U.K. and Ireland. In her new role, she will maintain and expand Avaya’s channel partner ecosystem in the European, U.K. and Israeli markets.
3. “Avaya to Showcase Vision for Human-AI Collaboration at GITEX Global 2024”
Avaya will showcase solutions that enhance customer experiences (CX) across channels at GITEX Global 2024. The supplier will have a stand in Zabeel Hall at Dubai World Trade Centre during the event (October 14 through 18).
4. “Avaya Experience Platform Public Cloud Launched In India”
Avaya Experience Platform (AXP) Public Cloud is a comprehensive CX solution utilized by large enterprises around the world. Companies in India can now leverage the offering to improve both employee and customer experiences with features like Avaya Agent Assist and AI-powered self-service options.
If you’re interested in exploring Avaya solutions for your business, the CCS team is here to help. As an established Avaya business partner, we deliver best-in-class installation, maintenance and support services. Additionally, we can extend the latest deals and promotions to current Avaya clients.
Start today by calling 877-598-3999 or emailing sales@convergedsystems.com.
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