Avaya News October 2021: CCS Delivers Avaya IP Office Software Support and Services to Clients
In Avaya news for October 2021, Converged Communication Systems (CCS) assisted a couple of clients in need of Avaya IP Office software support and services. Additionally, Avaya earned recognition from Frost & Sullivan for the OneCloud Communications Platform as a Service (CPaaS) solution. Keep reading for details about the latest Avaya news.
CCS and Avaya Monthly Wins: Avaya IP Office Services for Insurance Provider, Real Estate Firm
In the past month, the CCS team engaged with clients in need of support for their Avaya IP Office phone systems.
1. IP Office software support for a specialty insurance provider.
The CCS team has taken over IP Office software support for a multi-site specialty insurance distributor.
2. IP Office upgrade for a commercial real estate firm.
A global commercial real estate firm connected with the CCS team because their Avaya system hadn’t been updated in years. We’re upgrading their IP Office solution.
Avaya News
Since we published last month’s Avaya news blog, the supplier has issued the following press releases.
1. “Avaya To Demonstrate Composable Solutions Enabling Experiences That Matter At GITEX 2021”
During the 2021 edition of GITEX Global, the supplier plans to showcase composable solutions for enterprises looking to keep up with evolving consumer expectations.
2. “Avaya Earns Frost & Sullivan Award for Excellence in CPaaS Solutions”
The leading enterprise communications solution supplier received Frost & Sullivan’s Competitive Strategy Leadership Award for the Avaya OneCloud CPaaS solution.
3. “Avaya Cloud Office Enables Fintech Firms to Improve Communication, Flexibility and Reduce Risk”
Fintech company InspereX decided to deploy Avaya Cloud Office by RingCentral to drive digital transformation and deliver enhanced customer and employee experiences.
4. “Transcosmos Composes Effortless Experiences With Avaya OneCloud CCaaS Enhanced By Conversational AI”
The Japan-based business process outsourcing company transcosmos inc. is now enhancing customer experiences with Avaya OneCloud Contact Center as a Service (CCaaS).
If you’re interested in learning more about Avaya’s communication solutions, our team can assist you. As an established Avaya partner, we can provide installation, maintenance and support services that meet your organization’s needs. Additionally, we can extend the latest deals and promotions to current Avaya clients. For more information, give us a call at 877-598-3999 or email sales@convergedsystems.com.
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