Avaya News October 2020: Supplier Earns Accolades for Enabling Collaboration During COVID-19
In Avaya news for October, the leading enterprise communication solution supplier received accolades including a Tech Cares Award and a Pandemic Tech Innovation Award for helping people around the world face the challenges presented by the COVID-19 pandemic. Continue reading to learn more about those awards and catch up on other news items and updates from Avaya.
1. “U.S. Social Security Administration to Enhance Customer Experience for Millions of Americans with Avaya Communications Solutions, Providing Next-Generation Service and Increased Efficiency”
Avaya announced that the U.S. Social Security Administration (SSA) has decided to implement Avaya OneCloud communication and collaboration products to deliver the best possible customer experience (CX).
2. “Avaya Enables Students and Teachers Across the Globe To Bridge The Gap In The Digital Classroom Era”
Educational institutions around the world have turned to Avaya Spaces – an advanced video collaboration app – to ensure students and teachers can work together effectively and safely during the pandemic.
3. “Avaya and RingCentral Announce Expansion of Unified Cloud Communications Offering – Avaya Cloud Office™ – Across Europe to Keep Businesses Productive”
Avaya Cloud Office by RingCentral is now generally available in France, the Netherlands and Ireland. The cutting-edge business communications platform launched in the U.S. in March and became available in Australia, Canada and the U.K. in June.
4. “Contact Tracing by Avaya Named a 2020 Pandemic Tech Innovation Award Winner for Exceptional Innovation”
TMC Labs has recognized Avaya’s contact tracing technology as one of the apps, services, software, hardware and devices/peripherals that have had a significant impact in helping society solve the problems created by the pandemic.
5. “Avaya Earns 2020 Tech Cares Award For Giving Back To Global Communities and Customers During COVID-19”
TrustRadius has honored the supplier’s efforts to support frontline workers, clients, and communities during the pandemic. Avaya has helped thousands of organizations around the world enable remote workers and delivered free software to educators and healthcare providers, among other initiatives.
6. “Avaya Providing Emergency Communications and Notification Resources to Aid Customers Impacted by Hurricane Delta”
Avaya provided customers in areas affected by Hurricane Delta with complimentary services – such as a free 60-day Avaya Spaces trail – and other offers to help them stay connected during the crisis.
7. “Avaya Recognized in 2020 Gartner Magic Quadrant for Meeting Solutions”
The supplier has achieved Niche Player status in the 2020 Gartner Magic Quadrant for Meeting Solutions, not even a year after launching Avaya Spaces.
To learn more about Avaya products and services, please contact the Converged Communication Systems (CCS) team. As a long-time Avaya partner, we can assist you in identifying the best solutions for your business and deliver best-in-class installation, maintenance and support services. Connect with our team of telecom experts today by calling 877-598-3999 or emailing sales@convergedsystems.com.
Leave a Reply