Avaya news July 2023: CCS upgrades on-prem Avaya IP Office solution for transportation company
In Avaya news for July 2023, Converged Communication Systems (CCS) replaced a client’s outdated on-prem Avaya IP Office hardware. Additionally, the enterprise communications solution supplier has relaunched Avaya Professional Services as Avaya Customer Experience Services. Keep reading for more Avaya announcements.
CCS and Avaya monthly wins: New Avaya IP Office hardware for a transportation company
A client in the transportation industry that has relied on CCS since 2010 needed to replace their old Avaya IP Office hardware after it took a power hit and blew out the voicemail. The CCS team helped the client evaluate their options, and the company opted for new on-premises hardware. Our staff carried out a rip-and-replace procedure and is providing Avaya maintenance services.
Avaya News
Since we posted the last Avaya news blog, the supplier has released the following news:
1. “Avaya Appoints Sagi Dudai as Board Advisor to Bolster Cloud Engineering Efforts”
Sagi Dudai has experience serving as a chief product, technology and engineering officer with expertise in SaaS solutions for enterprises.
2. “Dreams Do Come True for Children and Their Families at Give Kids The World Village Where Avaya Powers its Guest Experience Communications”
Give Kids the World, a non-profit Florida resort, relies on an Avaya communication system to keep operations running smoothly and serve more than 800 people per week.
3. “Avaya Unveils Reimagined Professional Services, Prioritizing AI, Cloud, and Digital Transformation through Avaya Customer Experience Services (ACES)”
Formerly known as Avaya Professional Services, ACES empowers businesses to innovate without disruption.
4. “New Avaya Integrations and Capabilities and Expanded Alliances Empower Large Enterprises to Adopt Cloud Innovations ‘Their Way’”
Avaya announced expanded strategic alliances with Alcatel-Lucent Enterprise and Google. The supplier has also introduced Avaya Experience Platform Connect, a suite of hybrid Avaya Experience Platform services.
5. “Avaya Enterprise Cloud Enables Global Organizations To Future-Proof Communications”
With Avaya Enterprise Cloud, businesses can deploy hybrid cloud models with some communications infrastructure in a dedicated software instance hosted on Microsoft Azure.
The Converged Communication Systems (CCS) team can assist you if you want to learn more about Avaya IP Office and the supplier’s other enterprise communications solutions. As an established Chicago Avaya business partner, we offer best-in-class installation, maintenance and support services. Additionally, CCS can extend the latest deals and promotions to current Avaya clients. Get started today by calling 877-598-3999 or emailing sales@convergedsystems.com.
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