Avaya news January 2025: CCS team assists with Aura upgrade, IP Office hardware relocation
Most of the existing Avaya clients we talk to are dissatisfied with their current Avaya support provider. That’s where we come in. You can rely on Converged Communication Systems (CCS) to ensure you have an excellent customer experience.
In Avaya news for January 2025, the CCS team continues to provide white-glove service to clients in need of support. Here’s a brief description of how we’ve recently assisted businesses with their Avaya systems.
1. Upgrading Avaya Aura for a consumer goods retailer
A consumer goods retailer needed help upgrading their Avaya Aura system. Our team completed the upgrade quickly to ensure optimal communications and operations for the business. Additionally, we facilitated the purchase of 250 J Series phones to ensure the client has the most up-to-date hardware.
2. Relocating Avaya IP Office hardware for risk services provider
A risk services firm required assistance relocating a secondary Avaya IP Office Server Edition and Session Border Controller to their data center. The CCS team provided hardware and labor to complete the project.
If you want to explore Avaya solutions for your organization, the CCS team is here to help. As an established Avaya business partner, we offer white-glove installation, maintenance and support services. We can also extend the latest deals and promotions to current Avaya clients.
Connect with our Avaya experts today by calling 877-598-3999 or emailing sales@convergedsystems.com.
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