Avaya News January 2022: CCS Team Assists Client With Avaya IP Office Contact Center Configuration
In Avaya news for January 2022, Converged Communication Systems (CCS) is assisting a client with their Avaya IP Office Contact Center solution. Additionally, the enterprise communications supplier held its communications technology hackathon event, TADHack Mini-Orlando. Keep reading for more Avaya news.
CCS and Avaya Monthly Wins: IP Office Contact Center Configuration Services
In the past month, CCS engaged with an orthopedic care provider. Our team is helping to clean up their IP Office Contact Center configuration.
Avaya News
Since we published last month’s Avaya news blog, the supplier has issued the following press releases.
1. “NTS Direct, a Reseller Specializing in Mid-Market Telecom Services and Solutions, Becomes a Technology Services Distributor for Avaya OneCloud™ Portfolio Including Avaya Cloud Office™”
Voice and data technology solution distributor NTS Direct has become a Technology Services Distributor providing the Avaya OneCloud portfolio to customers in the U.S.
2. “Sleigh Bells are Ringing, Santa is Coming and Avaya is Helping You Track His Journey to Your Town”
The North American Aerospace Defense Command (NORAD) Operations Center utilized Avaya OneCloud Contact Center as a Service (CCaaS) to talk to children as part of the annual NORAD Tracks Santa initiative.
3. “Avaya Announces Winners of TADHack Mini-Orlando, a Technology Hackathon, at Annual ENGAGE Customer Conference”
Avaya held its communications technology hackathon event, TADHack Mini-Orlando, at Avaya ENGAGE. Competitors included programmers, clients and channel partners.
If you’re interested in learning more about Avaya’s communication solutions, our team can assist you. As an established Avaya partner, we can provide installation, maintenance and support services that meet your organization’s needs. Additionally, we can extend the latest deals and promotions to current Avaya clients. For more information, give us a call at 877-598-3999 or email sales@convergedsystems.com.
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