Avaya news February 2022: Supplier reports $713M in total Q1 revenue
In Avaya news for February 2022, the supplier announced financial results for the first quarter of the 2022 fiscal year. Additionally, the enterprise communications solution provider received recognition from Ventana Research as an “exemplary vendor.” Keep reading for more Avaya news and updates from the previous month.
1. “Avaya Reports First Quarter Fiscal 2022 Financial Results”
The supplier reported financial results for the first quarter of fiscal year 2022. Avaya OneCloud annualized recurring revenue (ARR) increased 137 percent year-over-year to $620 million.
2. “Kuwait Ministry of State For Communications and Information Technology Successfully Launches Sahel App With Avaya”
Citizens and residents can access government services and securely carry out transactions with the Sahel app.
3. “Avaya Cloud Office® by RingCentral Enables Digital Transformation for Preferred Home Care of New York, Improving Overall Customer Experience”
One of New York’s biggest licensed home care agencies improved customer experience (CX) while also boosting uptime and productivity by leveraging Avaya Cloud Office for digital communications.
4. “National Social Security Fund Of Uganda Transforms Customer Experience With AI-Based Chatbot Powered By Avaya”
Avaya technology allowed the National Social Security Fund of Uganda to enhance CX and make self-service possible with an AI-powered customer assistant.
5. “Avaya Named ‘Exemplary Vendor’ by Ventana Research – Recognizing Avaya OneCloud CCaaS for Best Performance in Product and Customer Experience”
Avaya OneCloud Contact Center as a Service (CCaaS) earned the supplier recognition as a Value Index Leader in the Agent Management Value Index 2022 Vendor and Product Assessment by Ventana Research.
If you’re interested in learning more about Avaya’s communication solutions, our team can assist you. As an established Avaya partner, we can provide installation, maintenance and support services that meet your organization’s needs. Additionally, we can extend the latest deals and promotions to current Avaya clients. For more information, give us a call at 877-598-3999 or email sales@convergedsystems.com.
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