Avaya News April 2021: Supplier Expands Avaya OneCloud CCaaS Availability
In Avaya news for April 2021, the leading enterprise communication solution supplier expanded the availability of Avaya OneCloud Contact Center as a Service (CCaaS) to include additional countries. Additionally, Avaya released the results of its “Life and Work Beyond 2020” survey. Keep reading for more news and updates from Avaya.
1. “Avaya Enabling the Composable Enterprise with New AI Capabilities in Collaboration with NVIDIA”
At the NVIDIA GPU Technology Conference, Avaya leaders will delve into how the AI capabilities included in the Avaya OneCloud portfolio empower composable enterprises to deliver exceptional experiences.
2. “Avaya’s ‘Life and Work Beyond 2020’ Survey Reveals Organizations Play Key Role in Individuals’ Well-Being”
The supplier’s survey of how people’s feelings toward work and home life have shifted during the past year found that 56 percent of respondents said hybrid work could improve their well-being.
3. “NJ/NY Gotham FC Announces Avaya as Premier Sponsor for 2021 Season”
The National Women’s Soccer League team announced a partnership with the leading enterprise communication solution supplier.
4. “Avaya OneCloud CCaaS Brings Digital Contact Center Capabilities into New Markets, Enabling Businesses Worldwide to Compose Effortless Customer and Employee Experiences”
Avaya has expanded the availability of Avaya OneCloud CCaaS – a vital component of the AI-driven Avaya OneCloud experience platform – to include a total of 40 countries.
5. “Avaya Names John Youri SVP Strategy and Global Alliances to Amplify Focus on Strategic Partnerships that Deliver Innovation, Value and Differentiation to its Enterprise Customers”
In his new role, Youri will spearhead strategic partnerships with technology partners and collaborate with them to create and deploy cloud solutions that bring significant value to clients.
6. “Avaya Receives ‘Partner of the Year’ Awards from Verint for Transforming Customer and Employee Experiences Across the Globe”
Verint has named Avaya as its North American Enterprise Partner of the Year, Latin American Partner of the Year and EMEA Partner of the Year.
7. “Avaya Earns 2021 CRN® Partner Program Guide 5-Star Rating For Enabling Partner Innovation and Customer Success Through Increased Cloud Adoption”
CRN, a brand of The Channel Company, has recognized Avaya as an elite company offering one of the best partner programs in the IT channel.
8. “Avaya Spaces Adds New Capabilities to Its Modern Workstream Collaboration Platform for the Hybrid Work-From-Anywhere Era”
The supplier has introduced new features for Avaya Spaces, including improved voice and video calling, AI-enhanced meetings and more.
If you’d like to learn more about Avaya, Converged Communication Systems (CCS) is available to assist you. As a longtime Avaya partner, we can help you deploy and maintain solutions that meet your company’s specific requirements. Our team of telephony experts also provides installation, maintenance and support services. Additionally, we can extend the latest promotions to current Avaya clients. For more details, feel free to give us a call at 877-598-3999 or email sales@convergedsystems.com.
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