Avaya news March 2022: CCS team helps bakery enhance operations with Avaya IP Office
In Avaya news for March 2022, Converged Communication Systems (CCS) helped a Chicago bakery switch from an outdated phone system to Avaya IP Office. Keep reading for more Avaya news and updates from the past month.
CCS and Avaya Monthly Wins: IP Office for a Family-Owned Chicago Bakery
In the past month, CCS engaged with a retail bakery in Chicago that had a 20+-year-old phone system with static on the lines and cards failing. Our team assisted them in determining that Avaya IP Office is a better fit for their business and implementing the new solution for better communications.
Avaya News
Since we published last month’s Avaya news blog, the supplier has issued the following press releases.
1. “Avaya Earns Frost & Sullivan Competitive Strategy Leadership Award for Best Practices in Government Solutions”
Avaya received the Frost & Sullivan 2022 Competitive Strategy Leadership Award in North American Government Communications, Collaboration, and Customer Experience Solutions. The supplier earned the accolade specifically for the Avaya OneCloud portfolio.
2. “Avaya Study Finds the Most Successful Businesses Focus on Total Experience”
An online market research survey carried out by IDG Communications found that most companies think customer experience is an essential aspect of their brand.
3. “John Wallis Academy Gains Communications Flexibility and Simplicity with Avaya OneCloud UCaaS”
The John Wallis Academy in Ashford, Kent, decided to implement Avaya Cloud Office by RingCentral to deliver advanced communications across the school’s multiple locations.
4. “Avaya Advances to ‘Leader’ Position in The Aragon Research Globe™ for Team Collaboration as Avaya Spaces Enables ‘People-Centric Collaboration’ in Hybrid Work”
Avaya has been named a “leader” in four Aragon Research Globe reports for 2022: Team Collaboration, Unified Communications and Collaboration (UC&C), Video Conferencing, and Intelligent Contact Center.
5. “Airtel Business Africa and Avaya Partner to Deliver Effortless Customer Experiences Across the Continent”
Airtel Business Africa has signed a memorandum of understanding with Avaya Holdings Corp. to leverage the Avaya OneCloud AI-driven experience platform to empower clients.
6. “Avaya Named to Constellation ShortList™ for Both CCaaS and UCaaS”
Avaya OneCloud Contact Center as a Service (CCaaS) and Avaya OneCloud Unified Communications Center as a Service (UCaaS) have earned the supplier a spot on the Constellation ShortList™ in the CCaaS and UCaaS categories for the first quarter of 2022.
If you’re interested in learning more about Avaya’s communication solutions, our team can assist you. As an established Avaya partner, we can provide installation, maintenance and support services that meet your organization’s needs. Additionally, we can extend the latest deals and promotions to current Avaya clients. For more information, give us a call at 877-598-3999 or email sales@convergedsystems.com.
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