Upgrade Your Nortel Phone System to Avaya Cloud Office by RingCentral
Does your business currently rely on a Nortel phone system that’s due for an upgrade? If so, Converged Communication Systems (CCS) is offering special promotions for companies that want to migrate from Nortel to Avaya Cloud Office (ACO) by RingCentral, a leading Unified Communications as a Service (UCaaS) platform that gives organizations all the capabilities they need to deliver an exceptional customer experience (CX).
Why Upgrade to Avaya Cloud Office?
Avaya and RingCentral announced their strategic partnership in October 2019 and introduced ACO by RingCentral. This cutting edge communications solution combines RingCentral’s advanced UCaaS platform with Avaya’s migration and technology services.
UCaaS solutions, also called cloud phone systems, have become extremely popular in recent years because of the many features and advantages they offer businesses. By 2024, the global UCaaS market is expected to reach $79.3 billion, up from $8.23 billion in value in 2015, according to Transparency Market Research.
Here are just some of the reasons why so many organizations have made the move from traditional phone systems to UCaaS platforms like ACO:
Cost containment: With a communications solution delivered via the cloud, you won’t need to purchase or maintain any on-site hardware, according to RingCentral. Your UCaaS vendor can also automatically take care of updates for you.
Scalability and flexibility: Cloud platforms can easily scale up or down to accommodate a growing company and/or match seasonal fluctuations in demand.
More mobility: UCaaS lets users connect with coworkers and colleagues from mobile devices in addition to desktops and laptops, so they can still get things done on the go or while working remote.
Enhanced CX: New and emerging technologies have influenced consumers’ expectations: They want to connect with companies using the channel of their choice, whether it’s text messaging, web chat, email or another method. UCaaS gives you multi-channel communication capabilities, allowing you to deliver the best possible CX and stay competitive in the digital age.
Built-in security: Many cloud phone system providers offer advanced cybersecurity features like data encryption. Given how crucial IT security has become in recent years due to the data breach epidemic, it’s crucial to choose a communications solution that safeguards customers’ data.
How the CCS Team Can Help
We have engineers on staff who specialize in Nortel, in addition to in-house Avaya experts. They can work with you to ensure your migration goes smoothly. Alternately, if you aren’t ready to make the move to a new solution just yet, we can provide support for your current phone system until you decide to upgrade.
If you’re interested in exploring your options for business communications products beyond Nortel and Avaya/RingCentral, we also have experience working with various suppliers in our partner network and can offer expert insights to help you find a solution that best fits your needs. Learn more and connect with us today by calling 877-598-3999 or emailing sales@convergedsystems.com.
Leave a Reply