In Avaya news for October 2024, the provider showcased a new Virtual Operations Manager concept at GITEX Global in Dubai. Additionally, the company bolstered partnerships with Dubai Police and Verint. Keep reading for more Avaya news and announcements. The communications solution supplier has issued the following press releases since we posted our last Avaya news… Read more
In Avaya news for September 2024, the Converged Communication Systems (CCS) team is upgrading the Avaya IP Office system of a globally recognized toy manufacturer. Keep reading for additional Avaya news and announcements. CCS and Avaya monthly wins: Avaya IP Office upgrade for toy manufacturer The client – a globally recognized toy company known for… Read more
In Avaya news for August 2024, the supplier announced the appointment of new regional leaders who will leverage enterprise customer experience (CX) expertise to promote organizational growth. Continue reading for details. Since we published our last Avaya news round-up, the communications solution provider has issued the following press releases. 1. “Avaya Appoints Cameron Thomson To… Read more
When was the last time you updated your Avaya Secure Sockets Layer (SSL) certificates? Ensuring those security certificates are current should be at the top of your to-do list. Renewing these certificates is a crucial aspect of Avaya system maintenance that businesses frequently overlook. Here’s why SSL certificates matter for Avaya system functionality and how… Read more
In Avaya news for July 2024, the supplier announced that President and CEO Alan Masarek will retire at the end of the calendar year. The company also appointed a new chief people officer (CPO). Keep reading for details. 1. “Avaya Announces CEO Leadership Transition” Masarek will retire after eight quarters with Avaya, during which he… Read more
In Avaya news for June 2024, the business communications solution supplier announced the winners of the U.S. and Canadian Partner of the Year Awards, which recognize organizations that demonstrate commitment to innovation in customer experience (CX). Since our last news round-up, Avaya has issued the following press releases. 1. “Avaya Celebrates Excellence in Customer Experience… Read more
Avaya has announced that IP Office Release 12.0 is now available. If you’re an Avaya customer wondering what that means for your business, here’s a rundown of the biggest changes. R12.0 will replace CentOS Linux 7 with Rocky Linux 9.3 as its backend operating system. IP Office R12.0 will rely on Rocky Linux because CentOS… Read more
In Avaya news for May 2024, the supplier unveiled various enhancements to the Avaya Experience Platform (AXP) during Avaya ENGAGE 2024 in Denver, Colorado. Additionally, the enterprise communications solution provider announced a new partnership with LivePerson. Keep reading for details. Avaya has issued the following press releases since the publication of our last news round-up…. Read more
In Avaya news for April 2024, the global communications solution supplier reported continued strong business momentum in the wake of a financial transformation last year. Additionally, the company announced guest speakers for Avaya ENGAGE. Keep reading for details. The business communications solution supplier published the following press releases since the publication of our last Avaya… Read more
In Avaya news for March 2024, a city government in Texas selected Converged Communication Systems (CCS) as their new Avaya support provider. Additionally, the leading enterprise communications solution supplier announced a new Communication and Collaboration Suite. Keep reading for details. CCS and Avaya monthly wins The CCS staff assisted Avaya clients in the following ways… Read more
