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Avaya Products

The Converged Communication Systems (CCS) team can help you explore Avaya offerings to support secure and reliable communications for your end users across all sites and devices.

Avaya IP Office

Since its introduction in the North American market in 2000, Avaya IP Office has become one of the most popular phone systems and IP telephony solutions for businesses looking to facilitate effective communications. This feature-rich solution can accommodate analog, digital, and/or VoIP endpoints.

The CCS team can assist with IP Office implementation, maintenance, support, and upgrades. For more information about this offering, please visit these product pages:

Avaya OneCloud Portfolio

With the Avaya OneCloud brand, the supplier enables businesses to enhance customer and employee experiences with mobile, flexible, and accessible cloud solutions. You can choose to deploy the Avaya products in this portfolio via public, private, hybrid, subscription, or managed service models, depending on your needs.

Avaya Aura

The Avaya Aura platform provides an integrated, multimodal infrastructure for businesses that want to streamline efficient collaboration across various devices and locations. CCS can assist with Aura deployment, maintenance, support, and upgrades, including the following elements:

Avaya Aura Session Manager
Avaya Communication Manager
Presence Services
System Platform
System Manager
Session Border Controller for Enterprise
Application Enablement Services
Avaya Communicator
Avaya Multimedia Messaging
DevConnect Applications
Avaya Aura Conferencing
Avaya Scopia Video Solutions

Avaya One-X Solutions

Our team can support, maintain, and/or upgrade your Avaya One-X solutions for unified communications across devices, including the following:

Avaya One-X Mobile
Avaya One-X Desktop Phones (One-X SIP)

Avaya Phones, Devices and Endpoints

You can rely on us to procure and support any Avaya phones, devices and endpoints you might need. We can assist with the following:

Xima Software

Gain in-depth insight into your customer service operations with Xima call center software and solutions for on-premises phone systems as well as Avaya Cloud Office (ACO). These offerings integrate with Avaya solutions and provide real-time and historical data to support optimal operations.

Standard and customized reporting
Call recording
Call center reporting

Xima can integrate with Salesforce, and Xima CCaaS offers robust call reporting analytics and real-time reporting for businesses that rely on Avaya Cloud Office by RingCentral.

As a certified Avaya partner, we can identify the best Avaya products for your business based on your needs and goals. For current Avaya customers, we can let you know about the latest deals and maximize your return on investment with Avaya services, maintenance, support, and upgrades.

Start now by calling 877-598-3999 or emailing sales@convergedsystems.com.

1-9
1151 Power Supply
1600 Series IP Telephones
16CC SIP Telephones
2400 Series Digital Telephones
4400 Series Digital Telephones
4600 Series IP Telephones
6400 Series Digital Telephones
8100 Telephones
8400 Digital Telephones
9600 IP Telephones
9600 SIP Telephones

A Access Point Devices
Access Server Devices
Adaptive Networking Software (ANS)
Advanced Converged Management
Advanced Segmentation
Application Enablement Services
ARIA® on INTUITY™ Messaging System
ATM WAN Survivable Processor Manager
AUDIX® Voice Messaging
AUDIX® Voice Power (AVP)
AUDIX® Voice Power (AVP) Lodging
Avaya 3810 Wireless Telephone
Avaya 3910 Wireless Telephone
Avaya Agent Deskphone 16CC
Avaya DoorPhone
Avaya one-X™ Deskphone
Avaya one-X™ Deskphone SIP
Avaya one-X™ Deskphone Value Edition
Avaya one-X™ Desktop Edition
Avaya one-X™ Mobile
Avaya one-X™ Portal
Avaya one-X™ Speech

B
Basic Call Management System
BCMS Reporting System Desktop
Blade Server
Bogen
Branch®

C
C360 Converged Stackable Switch
C460 Converged Multi-Layer Switch (Discontinued)
Call Accounting System (CAS)
Call Center
Call Detail Recording Unit (CDRU)
Call Management System (CMS)
Call Management System (CMS) Supervisor
CALLMASTER II Voice Terminal
CALLMASTER III Voice Terminal
CALLMASTER IV Voice Terminal
CALLMASTER V Telephone Console
CALLMASTER VI Voice Terminal
CALLMASTER Voice Terminals (602A and 602D)
CallVisor® ASAI (See also: Application Enablement Services)
CAS Cost Allocator
CAS for Windows
CAS Integrated Solutions II
CAS Plus
CAT Basic
CAT Plus
CentreVu® Agent
CentreVu® Explorer
CentreVu® Explorer II
CLASSIC MAIL
CMC1 Media Gateway
CMS Wallboards (WB1, WB2, WB3, WB4, WB5)
Communication Manager
Communication Manager API
Communications Process Manager (CPM)
Computer Telephony (See also: Application Enablement Services)
Computer Telephony for Siebel
Contact Center Express
Converged Communications Server (CCS)
Converged Network Analyzer (CNA)
CONVERSANT® Home Agent
CS7000 Conferencing Server
Customer Assist
Customer Information Bulletin (CIB)
Customer Interaction Express
CVLAN Server for Linux (See also: Application Enablement Services)

D
DEFINITY ONE™ Communications System
DEFINITY® AUDIX® Voice Messaging System
DEFINITY® Branch Office Extender 6000
DEFINITY® Business Communications System (BCS)
DEFINITY® Enterprise Communication Server (ECS)
DEFINITY® Extender
DEFINITY® Generic 1 (G1)
DEFINITY® Generic 2
DEFINITY® Generic 3
DEFINITY® Generic 3 Management Application (G3MA)
DEFINITY® Generic 3 OneVision
DEFINITY® Generic 3i (G3i)
DEFINITY® Generic 3r (G3r)
DEFINITY® Generic 3si (G3si)
DEFINITY® Generic 3vs (G3vs)
DEFINITY® Network Management (DNM)
DEFINITY® Proxy Agent 4.0
DEFINITY® Servers
DEFINITY® Translator ATM WSP Manager (DTA)
DEFINITY® Wireless Business System
Dialog Designer
Digital Announcement Units
Digital Magic on Hold
Directory Enabled Management
Distributed Office

E
Enhanced Converged Management
Enterprise Converged Management
Extension to Cellular
Extra Alert Bell
Extra Alert Deluxe Chime
Extra Alert Deluxe Horn
Extra Alert Horn

F
Fax Attendant
Fax Attendant for MERLIN LEGEND®

G
G150 Media Gateway
G250 Media Gateway
G350 Media Gateway
G450 Media Gateway
G600 Media Gateway
G650 Media Gateway
G700 Media Gateway
G860 Media Gateway
GuestWorks® System

H
Hacker Tracker

I
IA 770 INTUITY™ AUDIX Messaging Application
IG550 Integrated Gateway
INDeX DECT
INDeX IPNC
INDeX Management Console (IMC)
INDeX Switch
Integral 5
Integral 55 LX
Integrated Management - All Applications
Integrated Solutions II
Integrated Solutions III
Integrated Voice Power R2.0 for System 25
Interaction Center (IC)
Interactive Response
Interactive Voice Response (CONVERSANT® IVR)
Interchange
INTUITY™ AUDIX® LX
INTUITY™ AUDIX® Multimedia Messaging System
IP Agent
IP DECT Solutions
IP Office
IP Office Compact Contact Center
IP Softphone
IP Wireless Telephone Solutions
IP600 Internet Protocol Communications Server
IPSec Client
IQ
ISDN 8500 Series Telephones

L
LINCS Server

M
M770 Multifunction Switch
Magic-on-Hold
Maxum
MAX™
Meeting Exchange
Meeting Exchange - Express Edition
Meeting Exchange for IBM Lotus Sametime
MERLIN LEGEND® Call Management System
MERLIN LEGEND® Communications System
MERLIN LEGEND® Mail
MERLIN LEGEND® Reporter
MERLIN MAGIX® Integrated System
MERLIN Mail® for MERLIN LEGEND®
MERLIN Mail® for MERLIN® II
MERLIN® 1030/3070
MERLIN® 206
MERLIN® 410
MERLIN® 820
MERLIN® Attendant
MERLIN® II Attendant
MERLIN® II Communications System
MERLIN® Messaging
MERLIN® Plus Communications System
Message Networking
Messaging 2000
Modular Messaging
Multiline Cordless 5-Button Voice Terminal
Multiline Cordless 6-Button Voice Terminal
MultiPoint Conferencing Unit
MultiService Network Manager - Solaris
MultiService Network Manager - WinNT/2000
MultiVantage® Express
Music on Hold Coupler

N
Network Infrastructure Management
Network Routing
Nuance SpeechAttendant

O
OctelDesigner™ 200/300
Octel® 100 and Messaging 2000
Octel® 200 and 300
Octel® 250 and 350
Octel® 50 Messaging
Operational Analyst (OA)
Outdoor Router and AWL Systems

P
P110 Workgroup Switch (Discontinued)
P120 Workgroup Switch (Discontinued)
P130 Workgroup Switch (Discontinued)
P330 Stackable Switching System (Discontinued)
P330-ML - Multi-Layer Stackable Switch (Discontinued)
P550 MultiService Switch (Discontinued)
P550R/P880 MultiService Switch
P882/P580 MultiService Switch
PacketStar® AC 60 and 120 Access Concentrator
PacketStar® 1250 MultiService Media Gateway
PacketStar® 2300 MultiService Media Gateway
PagePac
PARTNER MAIL VS®
PARTNER MAIL®
PARTNER® Advanced Communications System (ACS)
PARTNER® Communications System
PARTNER® DoorPhone
PARTNER® Endeavor
PARTNER® II Attendant
PARTNER® II Communications System
PARTNER® Messaging
PARTNER® Plus Attendant
PARTNER® Plus Communications System
PARTNER® Remote Administration
PARTNER® Reporter
PARTNER® Small Office Edition
PARTNER® Voice Messaging PC Card
PassageWay® FastCall
PassageWay® Netware Solution
PCI/ISA Adapter
People Finder
Phone Applications Suite
Policy Manager
Predictive Dialing System
Proactive Contact

Q
Quick Edition

S
S6100 Conferencing Server
S6200 Conferencing Server
S6500/S6800 Conferencing Server
S8100 Server
S8300 Server
S8400 Server
S8500 Servers
S8700-Series Server
Samsung Ubigate Routers
SG200 Security Gateway
SG203 Security Gateway
SG208 Security Gateway
SG5/5X Security Gateway
Single Line Business Telephones
SIP Enablement Services
SIP Softphone
Softconsole
Speech Applications Builder
SPIRIT 1224/2448
SPIRIT 308/616
System 25
System 75
System 75 XE
System 85

T
Terminal Configuration
Terminal Emulator
TransTalk® 9000 - MDC 9000 (Discontinued)
TransTalk® 9000 - MDW 9000 (Discontinued)
TransTalk® 9000 - MDW 9010 (Discontinued)
TransTalk® 9000 - MDW 9030P (Discontinued)
TransTalk® 9000 - MDW 9031/9031 DCP (Discontinued)
TransTalk® 9000 - MDW 9040

U
UCS 1000
Unified Communication Center (UCC)
Unified Messenger®
Uninterruptible Power System (UPS)
Universal Access Phone Status
Universal Door Phone
Universal Telephone Alert
UPAM

V
Video Multimedia Call Center
Video Telephony Solution
Videophone
Visual Vectors
VPNmanager™ Series
VPNremote™ Client
VPNremote™ Phone

W
W310 Mobility Gateway
Web Portal