Avaya Communication IP Office IP500 Call Processing for Avaya IP Office Customers
Avaya IP Office Solutions:
Avaya IP Office solutions are the hottest selling small to mid-market business telephone phone system on the market today. This phone system is a rack mountable phone system with Avaya feature rich functionality built in that allows you to deploy analog, digital, wireless, or IP sets or even a mix of these to have a fully converged solution. With the release of IP Office R4.0 came the release of IP500 solutions including IP500 processor, IP500 insert modules, and IP500 expansion modules.
Avaya IP Office IP400 Customers:
For certain features like Avaya Mobility (One-X™ to cellular) you will need to migrate to the IP500 processor. Contact the CCS Support group at 847-424-1500 for migration process and to review existing equipment to see compatibility options. Or if you are looking to move or add to your existing IP400, the CCS Support group will assist you purchase new equipment that is compatible with what you have today.
Some Major Highlights:
- Multiple site networks
- VoIP deskphones, VoIP softphones, and VoIP trunking between sites
- Hot desking and roaming profiles
- Built in up to 64-party conference bridge
- Free end user soft dial applications
- IP Office Manager Software suite management tool and system status
- Wireless IP Dect, SIP trunking features, mobile twinning, etc all optional
- Company Contact Center for Call Center (Avaya CCC) software for Call Center Reporting (Avaya SBCC) optional software
- Analog, Digital, VoIP, and application endpoints allowed
- Call Recording built in
- Voicemail to email built in
- Built in queue and ACD features for call center vectoring and estimated wait time and number of calls in queue are all standard with standard voicemail package
IP Office Modules (IP 500):
- Avaya SOHO v1: Version operates on any software.
- Avaya IP406v2: Version operates on software R2.1 or above.
- Avaya IP412v1: Version operates on any software.
- Avaya IP500 Insert Trunk 4CO / 4ATM: allows for up to 4 CO inside processor.
- Avaya IP500 Insert Trunk Single or Dual T1: allows for T1 inside processor slot a or b.
- Avaya IP500 & IP400 VCM (32VCM, 4VCM, 8VCM, etc) Insert Card for IP resources.
- Avaya IP500 Legacy Card Carrier: this houses older IP400 inserts that are compatible
- Avaya IP500 16 Port Digital v2 / 16DCP: Up to 16 digital ports with R3.2 or below.
- Avaya IP500 30 Port Digital v2 / 16DCP: Up to 30digital ports with R3.2 or below.
- Avaya IP500 8 Port Analog v2 / Phone 8: Up to 8 analog ports with R3.2 or below.
- Avaya IP500 16 Port Analog v2 / Phone 16: Up to 16 analog ports with R3.2 or below.
- Avaya IP500 30 Port Analog v2 / Phone 30: Up to 30 analog ports with R3.2 or below.
- Avaya IP500 ATM 16 Port Analog Trunk Module v1: Up to 16 CO trunks / POTS.
For more information on Avaya IP Office or Avaya IP500 products and services contact us at 847-424-1500 to assist with your nationwide voice and data needs.
Contact sales@convergedsystems.com to review your current infrastructure.
