Converged Communication Systems
2930 Central Street
Evanston, IL 60201
Phone: (847) 424-1500
Fax: (847) 424-1544
support@convergedsystems.com
East & West Coast Regional Offices:
199 Water Street 23rd Floor
New York, NY 10038
26600 Lambert St, Suite 1004
Lake Forest, CA 92630
212 Anacapa St.
Santa Barbara, CA 93101
CCS provides full service and support nationwide, including: Chicago, Milwaukee, New Jersey, New York, Los Angeles, San Francisco, Dallas, Houston
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Avaya VoIP Chicago
VoIP telephony has been a growing technology in the telecommunication
industry. With the onset of VoIP technology, companies benefit in
several ways:
1. Linking up remote sites and sharing resources
while using existing data network
2. Allowing for more home and mobile workers which cuts costs
3. Increasing business hours over multiple sites
4. Cutting equipment expenditures
5. Making organizations more mobile
6. Easier moves
7. Reducing wiring costs
8. Sharing resources voice over data
9. Increase redundancy with more routing options and automatic options
10. Increased error checking and automation
11. and more….
All Avaya systems today have a way to integrate VoIP technologies.
Here are some examples of VOIP integrations:
 Avaya
VoIP deskphones, softphones, and networking:
1. Avaya Partner VOIP: For Partner ACS customers R7 or below, VoIP
terminal adapters allow site-to-site trunking.
2. Avaya Merlin VOIP: For Merlin Legend & Merlin Magix R4.0
or below, VoIP terminal adapters allow site-to-site trunking.
3. Avaya IP Office VOIP: For Avaya IP Office solutions, VoIP phones
or VoIP site-to-site trunking is allowed for multiple site networking.
Avaya has Avaya 4600 series, Avaya 5600 series, and more available
for desktop phones. Avaya also has VoIP Softphones available as well
as Avaya One-X Mobile. For customers that need wireless solutions,
Avaya IP Dect solutions and Avaya VoIP mobile solutions are a hot
seller.
4. Avaya Quick Edition: For Avaya Quick Edition solutions, VoIP desktop
phones (Avaya 4620 and Avaya 1600 series) sets as well as Avaya One-X
softphones and One-X mobile.
5. Avaya Communication Manager: Avaya Communication Manager is the
most robust product in the Avaya world and has many different IP
technologies you can select from.
Avaya VoIP Chicago
With the onset of VoIP technologies and VoIP telephony, the job of
the CCS Support team has become more intelligent and automated.
Since IP is just another device on your network, the CCS Support
Group has support practices in place to monitor and automate if
there is an error on your network. This saves time and customers
downtime.
If you need more information on VoIP or Avaya VoIP Chicago, contact
our sales center at 847-424-1500.
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