Converged Communication Systems - Nationwide Network Operations Center
2930 Central Street
Evanston, IL 60201
Phone: (888) 472-8292
Fax: (877) 329-0227
support@convergedsystems.com
East & West Coast Regional Offices:
199 Water Street 23rd Floor
New York, NY 10038
26600 Lambert St, Suite 1004
Lake Forest, CA 92630
212 Anacapa St.
Santa Barbara, CA 93101
Southern Illinois Distribution Center:
18201 Morris Ave.
Homewood, IL 60430
CCS provides full service and support nationwide, including: Chicago, Milwaukee, New Jersey, New York, Los Angeles, San Francisco, Dallas, Houston
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Avaya SIP Chicago
 What is SIP Technology?
Session Initiation Protocol or SIP Technology
is the latest in telephone system technology that customers are asking
about. SIP allows phone to phone connection over a data network – peer
to peer. The benefits of SIP technology is for a more open standard
in the telecommunication and IP Telephony arena. You can take 2 SIP
telephones and they will automatically find each other on the data
network. SIP technology allows for the basic of the basic functionalities
without a call processor (like hold, transfer, forward, redial, etc).
With the onset of SIP technology it will allow you to integrate better
with other data technologies like http, IM, LDAP, H.323, Call Processing
and much more. If you can imagine the following:
1. HTTP: Web-browser client and admin applications that allow you
to management and change features on your phone. Since it is a web-browser
if you ever go through an upgrade you no longer have to update client
apps since it is a web server.
2. IM: Instant messaging for any business is more common. Imagine
if your AWAY status on your IM device also integrated phone status?
3. LDAP: LDAP allows
Windows Server environments with domains to create users on the domain
server and these profiles can get pushed out to endpoints. One point
of management.
4. H.323: VoIP telephony still secures and reserves all call processing
feature functionality.
5. Call Processing: Avaya call processors allow for more robust functionality
if need be. For basic customers, a low level call processor is needed
however for high level call center an enterprise call processor is
more adequate.
6. Media Gateways: Media gateways or gateways allow for traditional
phone service to be added onto your SIP solution and your data network.
Avaya SIP Solutions
SIP Trunking
SIP Endpoints
Avaya 1600 SIP
Avaya 9600 SIP
Avaya 4620 SIP
Avaya One-X SIP
Avaya SIP Chicago with CCS Support Group
The CCS Support group has a team of professionals to design, implement,
and train on the latest technology on the market today. Our account
manager works with your firm to find which technology might be
a good fit. At times, some environments have a hybrid of a mix
of technologies to accomplish different end results. Some companies
use Avaya SIP, Avaya VoIP, Avaya Digital Phones, Avaya Mobile,
Avaya Wireless and Avaya Analog Phones in a mixed environment to
provide ultimate redundancy and resources.
For more information on SIP solutions contact
the CCS Avaya Chicago Sales team 847-424-1500.
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