Avaya VoIP and SIP Support Services

The CCS Support Group is Avaya’s premier Chicago Partner with nationwide sales and support services available for voice and data products.

Avaya Communication Support Packages Available
CCS Nationwide Support & Avaya Global Services
Avaya Product Portfolio
Phone Service & Data Internet Services
Avaya CCS Chicago Support Center Headquarters

Avaya Communication Support Packages Available:

Avaya Communication has a number of support plans.  The CCS Support group can help you find the correct plan for your business.  If you are looking for software support, telephone programming support, phone system implementation support, or phone system maintenance support; the CCS Support group can tailor a IT and telecommunication support plan to meet your ever changing business needs.

• Phone system implementation
• Phone system Project management
• Phone service project management
• Pre-installation planning
• Project planning
• Cabling and infrastructure wiring
• IP and IT network assessments
• Voice and data traffic analysis
• 24/7 Avaya maintenance (around-the-clock service)
• Standard business coverage Mon-Fri 8am-5pm
• Programming assistance coverage
• Remote monitoring coverage
• SNMP alarming and notification
• Tech tips and tech blogs for frequently asked questions
• 24/7 on-call time and material professionals
• Professional services available for complex roll outs
• Avaya Certified engineers and Avaya Certified experts on staff (ACE)
• Knowledge transfers and phone system and data migration strategies
• End user training and end user training guides
• Wireless Network or WiFi
• Remote administration training session or onsite admin sessions
• And more…

CCS Nationwide Support & Avaya Global Services (AGS):

The CCS Support Group has a nationwide presence extending from east to west coast.  We have in-house project managers ready to assist you in your next telecommunication project.

Avaya Product Portfolio:

Avaya products include:  Avaya Partner ACS, Avaya IP Office, Avaya Communication Manager Avaya Definity and more.  We also work with a number of other manufacturers providing comprehensive support for voice and data products allowing you to have one point of contact.

Phone Service & Data Internet Services:

We work with a number of service providers locally and nationwide to find packages that meet your business needs.  Looking for premier voice T1 services (ISDN-PRI)? Looking to setup a data WAN over MPLS network?  Looking for traditional phone lines (POTS lines)?  Looking for SIP service providers and VoIP service providers?  Looking for bundled rate packages?  Some providers that CCS works with includes:  Globalcom (Chicago marketplace), Cbeyond T1s (Denver, Chicago, San Fransisco, Atlanta, and New York), XO Communication (nationwide support in major cities), Comcast voice and internet services, Covad voice and internet services, Access One, and more.

Avaya CCS Chicago Support Center Headquarters:

The Avaya CCS Chicago support group is ideally located in the Chicagoland marketplace.  This allows us to increase our support hours to better assist clients on the east and west coast.  We service and support communities surrounding Chicago, Illinois, to sell and support:

Avaya Sales Territory for Northern Chicago Suburbs
Avaya Sales Territory for West Chicago Suburbs
Avaya Sales Territory for Chicagoland Area
Avaya Sales Territory for South Chicago Suburbs
Avaya Sales Northwestern & West Chicago Suburbs
Avaya Sales Territory for Far West & South Suburbs

847 and 224 CCS Avaya Sales Territory for Northern Chicago Suburbs:

630 CCS Avaya Sales Territory for West Chicago Suburbs:

312 & 773 CCS Avaya Sales Territory for Chicagoland Area:

708 CCS Avaya Sales Territory for South Chicago Suburbs:

815 CCS Avaya Sales Territory for Far Northwestern & West Chicago Suburbs:

309, 217, & 608 CCS Avaya Sales Territory for Far West & South Suburbs:

We also cover areas like Champaign, Bloomington, Peoria, Quad Cities, Springfield and more.  Contact our CCS sales team for more information at 847-424-1500.

For more information on pricing and support on business telephone solutions, data networks, phone service, and complex IP telephony applications and support services contact our Avaya Chicago headquarters sales and support center at 847-424-1500 to assist with your nationwide voice and data needs.