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HQ
2930 Central Street
Evanston, Illinois 60201

Phone: (877) 598-3999
Support@ConvergedSystems.com

Nationwide Network Operations Center
Evanston, Illinois 60201

Regional Offices:

Minnesota Location:
7760 France Ave. South, 11th Floor
Minneapolis, Minnesota 55435

Wisconsin Location:
Milwaukee, Wisconsin 53202

New York Location:
New York, New York 10038

Florida Location:
Fort Lauderdale, Florida 33309

Los Angeles Location:
Lake Forest, California 92630

Santa Barbara Location:
Santa Barbara, California 93101

Additional CCS Locations:

Michigan Location:
Grand Rapids, Michigan 49503

San Francisco Location:
San Francisco, California 94105

Texas Location:
Dallas, Texas 75243

Ohio Location:
Columbus, Ohio 43219

Indiana Location:
Indianapolis, Indiana 46240

Iowa Location:
West Des Moines
Des Moines, Iowa 50266

Missouri Location:
St. Louis, Missouri 63005

Seattle Location:
Seatac, Washington 98148

Detroit Location:
Romulus, Michigan 48174

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For our IT / Managed Services Division Visit: www.StratosphereNetworks.com

Avaya VoIP and SIP Support Services

Avaya Communication Support Packages Available:

Avaya Communication has a number of support plans.  The CCS Support group can help you find the correct plan for your business.  If you are looking for software support, telephone programming support, phone system implementation support, or phone system maintenance support; the CCS Support group can tailor a IT and telecommunication support plan to meet your ever changing business needs.

  • Phone system implementation
  • Phone system Project management
  • Phone service project management
  • Pre-installation planning
  • Project planning
  • Cabling and infrastructure wiring
  • IP and IT network assessments
  • Voice and data traffic analysis
  • 24/7 Avaya maintenance (around-the-clock service)
  • Standard business coverage Mon-Fri 8am-5pm
  • Programming assistance coverage
  • Remote monitoring coverage
  • SNMP alarming and notification
  • Tech tips and tech blogs for frequently asked questions
  • 24/7 on-call time and material professionals
  • Professional services available for complex roll outs
  • Avaya Certified engineers and Avaya Certified experts on staff (ACE)
  • Knowledge transfers and phone system and data migration strategies
  • End user training and end user training guides
  • Wireless Network or WiFi
  • Remote administration training session or onsite admin sessions
  • And more…

CCS Nationwide Support & Avaya Global Services (AGS):

The CCS Support Group has a nationwide presence extending from east to west coast.  We have in-house project managers ready to assist you in your next telecommunication project.

Avaya Product Portfolio:

Avaya products include:  Avaya Partner ACS, Avaya IP Office, Avaya Communication Manager Avaya Definity and more.  We also work with a number of other manufacturers providing comprehensive support for voice and data products allowing you to have one point of contact.

Phone Service & Data Internet Services:

We work with a number of service providers locally and nationwide to find packages that meet your business needs.  Looking for premier voice T1 services (ISDN-PRI)? Looking to setup a data WAN over MPLS network?  Looking for traditional phone lines (POTS lines)?  Looking for SIP service providers and VoIP service providers?  Looking for bundled rate packages?  Some providers that CCS works with includes:  Globalcom (Chicago marketplace), Cbeyond T1s (Denver, Chicago, San Fransisco, Atlanta, and New York), XO Communication (nationwide support in major cities), Comcast voice and internet services, Covad voice and internet services, Access One, and more.

Avaya CCS Chicago Support Center Headquarters:

The Avaya CCS Chicago support group is ideally located in the Chicagoland marketplace.  This allows us to increase our support hours to better assist clients on the east and west coast.  We service and support communities surrounding Chicago, Illinois, to sell and support:

847 and 224 CCS Avaya Sales Territory for Northern Chicago Suburbs:

Arltington Heights phone system Avaya Arltington Heights Arltington Heights phone maintenance
Barrington phone system Avaya Barrington Barrington phone maintenance
Deerfield phone system Avaya Deerfield Deerfield phone maintenance
Des Plaines phone system Avaya Des Plaines Des Plaines phone maintenance
Dundee phone system Avaya Dundee Dundee phone maintenance
Elgin phone system Avaya Elgin Elgin phone maintenance
Elk Grove phone system Avaya Elk Grove
Evanston phone system Avaya Evanston Evanston phone maintenance
Highland Park phone system Avaya Highland Park Highland Park phone maintenance
Lake Forest phone system Avaya Lake Forest Lake Forest phone maintenance
Libertyville phone system Avaya Libertyville  Libertyville phone maintenance
Northbrook phone system Avaya Northbrook Northbrook phone maintenance
Palatine phone system Avaya Palatine Palatine phone maintenance
Roselle phone system Avaya Roselle Roselle phone maintenance
Schaumburg phone system Avaya Schaumburg Schaumburg phone maintenance
Skokie phone system Avaya Skokie Skokie phone maintenance
Waukegan phone system Avaya Waukegan Waukegan phone maintenance

630 CCS Avaya Sales Territory for West Chicago Suburbs:

Aurora phone system Avaya Aurora Aurora phone maintenance
Barlett phone system Avaya Bartlett  Bartlett phone maintenance
Batatvia phone system Avaya Batatvia Batatvia phone maintenance
Downers Grove phone system Avaya Downers Grove Downers Grove phone maintenance
Elmhurst phone system Avaya Elmhurst Elmhurst phone maintenance
Geneva phone system Avaya Geneva Geneva phone maintenance
Glen Ellyn phone system Avaya Glen Ellyn Glen Ellyn phone maintenance
Hinsdale phone system Avaya Hinsdale Hinsdale phone maintenance
Itasca phone system Avaya Itasca Itasca phone maintenance
Lemont phone system Avaya Lemont Lemont phone maintenance
Lisle phone system Avaya Lisle Lisle phone maintenance
Lombard phone system Avaya Lombard Lombard phone maintenance
Naperville phone system Avaya Naperville Naperville phone maintenance
Plano phone system Avaya Plano Plano phone maintenance
Roselle phone system Avaya Roselle Roselle phone maintenance
West Chicago phone system  Avaya West Chicago West Chicago phone maintenance
Yorkville phone system Avaya Yorkville Yorkville phone maintenance

312 & 773 CCS Avaya Sales Territory for Chicagoland Area:

Chicago phone system Avaya Chicago Chicago phone maintenance
Lincoln Park phone system Avaya Lincoln Park Lincoln Park phone maintenance
Rogers Park phone system Avaya Rogers Park Rogers Park phone maintenance
River North phone system Avaya River North River North phone maintenance
River East phone system Avaya River East River East phone maintenance
River West phone system Avaya River West River West phone maintenance
South Chicago phone system Avaya South Chicago South Chicago phone maintenance
Loop phone system Avaya Loop Loop phone maintenance
Gold coast phone system Avaya Gold coast Gold coast phone maintenance
Lakeview phone system Avaya Lakeview Lakeview phone maintenance
Old town Chicago phone system Avaya Old town Chicago Old town Chicago phone maintenance
South loop phone system Avaya South loop South loop phone maintenance
West loop phone system Avaya West loop West loop phone maintenance
Wrigley phone system Avaya Wrigley  Wrigley phone maintenance
O’hare phone system Avaya O’hare O’hare phone maintenance
Midway phone system Avaya Midway Midway phone maintenance
Andersonville phone system Avaya Andersonville Andersonville phone maintenance
Lincoln Square phone system Avaya Lincoln Square Lincoln Square phone maintenance
Logan Square phone system Avaya Logan Square Logan Square phone maintenance
Edgewater phone system Avaya Edgewater Edgewater phone maintenance
Wicker Park phone system Avaya Wicker Park Wicker Park phone maintenance
Hyde Park phone system Avaya Hyde Park Hyde Park phone maintenance

708 CCS Avaya Sales Territory for South Chicago Suburbs:

Blue Island phone system Avaya Blue Island Blue Island phone maintenance
Chicago Heights phone system Avaya Chicago Heights  Chicago Heights phone maintenance
Cicero phone system Avaya Cicero Cicero phone maintenance
La Grange phone system Avaya La Grange La Grange phone maintenance
Lansing phone system Avaya Lansing Lansing phone maintenance
Maywood phone system Avaya Maywood Joliet phone maintenance
Oak Lawn phone system Avaya Oak Lawn Oak Lawn phone maintenance
Oak Park phone system Avaya Oak Park Oak Park phone maintenance
Orland Park phone system Avaya Orland Park Orland Park phone maintenance
Palos Park phone system Avaya Palos Park Palos Park phone maintenance
River Grove phone system Avaya River Grove River Grove phone maintenance
Summit phone system Avaya Summit Summit phone maintenance
Tinley Park phone system Avaya Tinley Park Tinley Park phone maintenance

815 CCS Avaya Sales Territory for Far Northwestern & West Chicago Suburbs:

Crystal Lake phone system Avaya Crystal Lake Crystal Lake phone maintenance
De Kalb phone system Avaya De Kalb De Kalb phone maintenance
Dixon phone system Avaya Dixon Dixon phone maintenance
Freeport phone system Avaya Freeport  Freeport phone maintenance
Harvard phone system Avaya Harvard Harvard phone maintenance
Joliet phone system Avaya Joliet Joliet phone maintenance
Kankakee phone system Avaya Kankakee Kankakee phone maintenance
Lockport phone system Avaya Lockport Lockport phone maintenance
McHenry phone system Avaya McHenry McHenry phone maintenance
Oglesby phone system Avaya Oglesby Oglesby phone maintenance
Peru phone system Avaya Peru Peru phone maintenance
Pontiac phone system Avaya Pontiac Pontiac phone maintenance
Princeton phone system Avaya Princeton Princeton phone maintenance
Rochelle phone system Avaya Rochelle Rochelle phone maintenance
Rock Falls phone system Avaya Rock Falls Rock Falls phone maintenance
Rockford phone system Avaya Rockford Rockford phone maintenance
Sterling phone system Avaya Sterling Sterling phone maintenance
Watseka phone system Avaya Watseka Watseka phone maintenance
Woodstock phone system Avaya Woodstock Woodstock phone maintenance

309, 217, & 608 CCS Avaya Sales Territory for Far West & South Suburbs:

We also cover areas like Champaign, Bloomington, Peoria, Quad Cities, Springfield and more.  Contact our CCS sales team for more information at 847-424-1500.

For more information on pricing and support on business telephone solutions, data networks, phone service, and complex IP telephony applications and support services contact our Avaya Chicago headquarters sales and support center at 847-424-1500 to assist with your nationwide voice and data needs.

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PRODUCTS & SERVICES
HD Videoconferencing
Business Phone Systems
Standard PBX Systems
Full VoIP & SIP Solutions
Hybrid Phone Systems
Data Networks (Routers & Switches)
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Carrier Services (Voice & Data)
In-house Installation
Programming
Full Project Management & Consulting
Admin/End-User Training
Wireless Solutions
In-House Service and Support
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