HQ
2930 Central Street
Evanston, Illinois 60201
Phone: (877) 598-3999
Support@ConvergedSystems.com
Nationwide Network Operations Center
Evanston, Illinois 60201
Regional Offices:
Minnesota Location:
7760 France Ave. South, 11th Floor
Minneapolis, Minnesota 55435
Wisconsin Location:
Milwaukee, Wisconsin 53202
New York Location:
New York, New York 10038
Florida Location:
Fort Lauderdale, Florida 33309
Los Angeles Location:
Lake Forest, California 92630
Santa Barbara Location:
Santa Barbara, California 93101
Additional CCS Locations:
Michigan Location:
Grand Rapids, Michigan 49503
San Francisco Location:
San Francisco, California 94105
Texas Location:
Dallas, Texas 75243
Ohio Location:
Columbus, Ohio 43219
Indiana Location:
Indianapolis, Indiana 46240
Iowa Location:
West Des Moines
Des Moines, Iowa 50266
Missouri Location:
St. Louis, Missouri 63005
Seattle Location:
Seatac, Washington 98148
Detroit Location:
Romulus, Michigan 48174
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Avaya Communication Manager : Phone Systems
Avaya Communication Manager is the software that powers Avaya enterprise
class phone systems and IP telephony solutions. Single system solutions
grow up to 36,000 users on one system and more than one million users
over the enhanced network of switches. Avaya Communication Manager
(ACM) released R5.0 in 2008. The evolution of this product dates
back decades from AT&T to Lucent to Avaya and Avaya continues
to add feature rich enhancements without compromising features and
reliability of the past. Customers can be confident that their investment
is SECURE and their investment is a long term investment due to Avaya’s
solid migration path it has kept entact over the years.
 Media Servers:
Avaya Media Servers comes in a number of solutions.
Depending on office size, location, as well as redundancy options,
Avaya’s
Media Servers will accommodate any business. Over 90% of FORTUNE
500® companies use Avaya enterprise class solutions. Avaya
Media Servers of the past include Definity, CSI, SI, R, G3, IP600,
etc. Avaya Media Servers today include s8100, s8300, s8400, s8500,
dual 8700, dual s8710, dual s8720, and dual s8730.
Media Gateways:
Avaya Media Gateways come in a number of solutions.
Depending on office size and location, Avaya’s Media Gateways
will accommodate any business. Avaya Media Gateways of old include
IP600 (G600), CSI / Prologix, CSC, MCC, and more. Avaya Media Gateways
currently include rack mountable options: G150, G250, G350, G450,
G650, G700 and more.
Flexibility:
Avaya Communication Manager (ACM) software can
handle analog, digital, VOIP, and SIP endpoints as well as wireless
and IP Dect wireless solutions. Avaya’s Media Servers can have automatic failover
in case if one of the processors fail or even local survivability
for remote sites if WAN goes out. Call Center and call vectoring
features are #1 in the industry which keeps Avaya the top phone
system manufacturer in the world. Avaya’s international presence
and reach with Avaya Global Servers as well as the CCS Support
Group help Avaya presence have a large footprint to service any
location.
For more information about Avaya Communication Manager, Avaya Media
Servers and / or Avaya Media Gateway contact CCS Sales 847-424-1500.
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